Our interactions with customers and colleagues demonstrate ethical principles, are transparent and build a trustworthy relationship.
We value customers' and each others' time, we respect opinions and feelings, especially if they are different from ours and communicate politely with all.
We uphold the standards of Century 21 by following procedures according to the training received and iin manuals, in all transactions and interactions with clients and colleagues.
We take ownership of our responsibilities, even when errors are made, and can be depended on to complete our duties within the required time frame.
We show care to customers, each other and the wider community, especially to those who are less fortunate.
We can be trusted to be truthful at all times.